Privacy Policy
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This Privacy Policy was last revised on the 7th of September 2025.
This privacy policy (the “Privacy Policy”) explains what information will be collected by LiveVibes Media FZ-LLC, a limited liability company incorporated in Ras Al Khaimah Economic Zone (“LiveVibes” or “we”), of users, subscribers, publishers, members, and others (“you”, “user” “User” or, collectively, “Users”) who visit and use the social network, streaming platform and digital performance platform consisting of web sites, services, software applications, embeddable players, and syndicated ‘widgets’ (the “LiveVibes Service”) provided by LiveVibes. This Privacy Policy also explains how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. Capitalized terms that are used but not defined in this Privacy Policy shall have the meaning given to them in our Terms of Service.
1. Information We Collect
User-Provided Information. You provide us information about yourself, such as your name and e-mail address, if you register for a User account with the LiveVibes Service. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. We may also retain and display any messages you send through the LiveVibes Service. You may provide us information in user submissions you post, stream or include in the LiveVibes Service (collectively “User Submissions”). We may collect payment information, such as your credit card number and expiration date, where appropriate to process a financial transaction you have requested. We may also collect information from publicly available sources or through third parties.
Information About Your Use of the LiveVibes Service. In addition to the information you provide to us directly, we may collect information about your use of the LiveVibes Service. For example, we may collect:
Device information – such as your hardware model, IP address, other unique device identifiers, operating system version, and settings of the device you use to access the LiveVibes Service.
Usage information – such as information about the LiveVibes Service you use, the time and duration of your use of the LiveVibes Service and other information about your interaction with content offered through the LiveVibes Service, and any information stored in cookies and similar technologies that we have set on your device. For detailed information about our use of cookies, web beacons, and other technologies.
Location information – such as your computer’s IP address, your mobile device’s GPS signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use the LiveVibes Service.
Other Information We Collect. We also may collect other information about you, your device, or your use of the services in ways that we describe to you at the point of collection or otherwise with your consent. You may choose not to provide us with certain types of information, but doing so may affect your ability to use some of the LiveVibes Service.
Cookies. Cookies are small files that are placed on your computer when you visit a website. Cookies may be used to store a unique identification number tied to your computer or device so that you can be recognized as the same user across one or more browsing sessions, and across one or more sites. Cookies serve many useful purposes. For example:
Cookies can remember your sign-in credentials so you do not have to enter those credentials each time you visit the LiveVibes Service.
Cookies can help us and third parties understand which parts of the LiveVibes Service are the most popular because they help us see which pages and features visitors access and how much time they spend on the pages. By studying this kind of information, we are better able to adapt the LiveVibes Service and provide you with a better experience.
Cookies help us and third parties understand which ads you have seen so that you don’t receive the same ad each time you access the LiveVibes Service.Most browsers accept cookies automatically, but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. If you disable browser cookies, it may interfere with the proper functioning of the LiveVibes Service.
Beacons. We, along with third parties, also may use technologies called beacons (or “pixels”) that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the beacon, and the IP address of your device. We and third parties use beacons for a variety of purposes, including to analyze the use of the LiveVibes Service and (in conjunction with cookies) to provide content and ads that are more relevant to you.
Local Storage & Other Tracking Technologies. We, along with third parties, may use other kinds of technologies, such as HTML5 local storage, in connection with the LiveVibes Service. These technologies are similar to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences. However, these technologies may make use of different parts of your device from standard cookies, and so you might not be able to control them using standard browser tools and settings. For HTML5 local storage, the method for disabling HTML5 will vary depending on your browser.
Log File Information. Log file information is automatically reported by your browser each time you access a web page. When you use the LiveVibes Service, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
Clear Gifs Information. When you use the LiveVibes Service, we may employ clear gifs (also known as web beacons) which are used to track the online usage patterns of our users anonymously. No personally identifiable information from your LiveVibes account is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make the LiveVibes Service better for our users.
2. How We Use Your Information
By providing LiveVibes your email address you consent to our using the email address to send you LiveVibes Service-related notices, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send you notifications of activity on the LiveVibes Service to the email address you give us, in accordance with any applicable privacy settings. We may use your email address to send you other messages, such as newsletters, changes to features of the LiveVibes Service, or special offers. If you purchase a ticket for a LiveVibes performance then we may share your email address directly with the artist or venue. You may opt-out of any artist or venue communications by contacting the artist or venue directly or contacting us. If you do not want to receive such email messages, you may opt out or change your preferences in your account page. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers. You may not opt out of LiveVibes Service-related e-mails.
Following termination or deactivation of your account, LiveVibes may retain your profile information and User Submissions for a commercially reasonable time for backup, archival, or audit purposes. Furthermore, LiveVibes may retain and continue to use indefinitely all information (including User Submissions) contained in your communications to other Users posted to public or semi-public areas of the LiveVibes Service after termination or deactivation of your account.
LiveVibes may use certain information about you and/or your User Submissions internally for purposes such as analyzing how the LiveVibes Service is used, diagnosing service or technical problems, maintaining security, and personalizing content.
We may use your information to facilitate the delivery of targeted ads, promotions, and offers to you, on behalf of ourselves and advertisers, on and off the LiveVibes Service. LiveVibes reserves the right, but has no obligation, to monitor the User Submissions you post on the LiveVibes Service. We reserve the right to remove any such information or material for any reason or no reason, including without limitation if in our sole opinion such information or material violates, or may violate, any applicable law or our Terms of Service, or to protect or defend our rights or property or those of any third party. LiveVibes also reserves the right to remove information upon the request of any third party.
We use cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our LiveVibes Service; (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems reported by our Users or engineers that are associated with certain IP addresses; (f) help you efficiently access your information after you sign in; (h) track User Submissions and Users to the extent necessary to comply as a service provider with applicable copyright laws; and (i) automatically update any LiveVibes widgets or applications.
3. How We Share Your Information
Business Partners. We may share your information with business partners to provide you with services that you request. For example, if you sign up for a promotion that runs on our LiveVibes Service but that is sponsored or co-sponsored by another company, your information may be shared with that sponsor. LiveVibes is not responsible for the privacy practices of these entities.
Service Providers. We may share information with vendors providing contractual services to us, such as hosting vendors, advertising service providers, and list managers. We also may share your information, including your payment information, as appropriate to process your payments for the LiveVibes Service or complete a transaction.
Other Parties When Required by Law or As Necessary to Protect Our Users and Services. We may share your personal information as we believe is necessary or appropriate to protect, enforce, or defend the legal rights, privacy, safety, or property of the LiveVibes Service, our employees or agents or users or to comply with applicable law or legal process, including responding to requests from public and government authorities.
Logging In Through Social Media Services. If you log into the LiveVibes Service with a social media service or if you connect a social media account with the LiveVibes Service, we may share your information with that social media service. The social media services’ use of the shared information will be governed by the social media services’ privacy policy and your social media account settings. If you do not want your information shared in this way, do not connect your social media service account with your account.
Third Parties that Provide Content, Advertising, or Functionality. Some of the content, advertising, and functionality on our LiveVibes Service may be provided by third parties, such as our advertisers. These third-parties may collect or receive certain information about your use of the LiveVibes Service, including through the use of cookies, beacons, and similar technologies, and this information may be combined with information collected across different websites and online services.
Other Parties in Connection With a Corporate Transaction. We reserve the right to transfer any information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party, such as in the event of a merger, acquisition, or in connection with a bankruptcy reorganization.
Otherwise With Your Consent or At Your Direction. In addition to the sharing described in this Privacy Policy, we may share information about you with third parties whenever you consent to or direct such sharing.
Aggregated Data. We also may provide aggregated data about how users are using our LiveVibes Service to third parties (including artists), including aggregated information relating to gender, age, and location.
4. Links to Third-Party Sites
Except as otherwise described in this Privacy Policy, LiveVibes will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our Terms of Service, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of LiveVibes, our Users or others.
Information That is Publicly Available. When you create a LiveVibes account, some information about your LiveVibes account and your account activity will be provided to other users of LiveVibes. This may include the date you opened your LiveVibes account, the date you last logged into your LiveVibes account, your age (if you choose to make it public), the country and the number of videos you have watched.
Any content that you submit to LiveVibes may be redistributed through the internet and other media channels, and may be viewed by other LiveVibes users or the general public. You may also choose to add personal information which may include your name, gender, profile picture or other details, that will be visible to other users. If you choose to add certain features to your LiveVibes account channel page, then these features and your activity associated with these features will be displayed to other users and may be aggregated and shared with your friends or other users. Such shared activity may include your favorite videos, videos you rated and videos that you have uploaded.
Non-Personally Identifiable Information. We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain LiveVibes services.
LiveVibes may allow third-party ad servers or ad networks to serve advertisements on the LiveVibes Service. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on LiveVibes. They automatically receive your IP address when this happens. They may also use other technologies (such as cookies, JavaScript, or web beacons) to measure the effectiveness of their advertisements and to personalize the advertising content. LiveVibes does not provide any personally identifiable information to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks LiveVibes to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach. In addition, third-party advertisers and retailers may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. The LiveVibes Privacy Policy does not apply to, and we cannot control the activities of, third-party advertisers. Please consult the respective privacy policies of such advertisers for more information.
5. How We Protect Your Information
To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from LiveVibes, at all times.
6. Compromise of Personal Information
7. Your Choices About Your Information
8. Children's Privacy
9. Links to Other Web Sites
10. Notification Procedures
11. Changes to Our Privacy Policy
12. Your Rights under Applicable Law
Only you may make a verifiable request related to your personal information. Your request to LiveVibes must:
- Provide sufficient information that allows LiveVibes to reasonably verify you are the
person about whom LiveVibes collected personal information or an authorized
representative - Describe your request with sufficient detail that allows LiveVibes to properly
understand, evaluate, and respond to it
LiveVibes will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.
Any disclosures LiveVibes provides will only cover the 12-month period preceding the verifiable request’s receipt. For data portability requests, LiveVibes will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
The Right not to Be Discriminated Against. You have the right not to be discriminated against for exercising any of your consumer’s rights, including by:
- Denying goods or services to you
- Charging different prices or rates for goods or services, including the use of
discounts or other benefits or imposing penalties - Providing a different level or quality of goods or services to you
- Suggesting that you will receive a different price or rate for goods or services or a
different level or quality of goods or services